Return Policy


RETURN POLICY

We stand behind our goods and services and want you to be satisfied with them. We'll always do our best to take care of our customers.

Items purchased from Pistols N Vixens are eligible for a full refund if returned within 14 days of purchase.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for a refund, exchange, or store credit. Any hats, undergarments, self-tanning mousse and swimsuits are not eligible for a refund. All items must have the tags still attached and no signs of wear, have been worn or washed.  Shoes must be returned in the original box with no signs of wear. 

RETURN PROCESS:

Email pistolsnvixens@gmail.com and request a return request form

 

If you would like to return an item for a refund, the following rules apply:

  • The returned item must be mailed and postmarked no later than 14 days from the date that your order was delivered.
  • Item must be received by us in the same condition as it was originally shipped. If item is broken, damaged, or appears to have been worn or washed no credit will be issued and you will have to pay for shipping to have it returned to you.
  • Customer must pay shipping to return item to store.
  • After initial shipment to the customer is verified as delivered by the shipping agency, the customer is responsible for lost or damaged items. Customer must track returned items and purchase shipping insurance if they chose to do so.
  • Return Form must be filled out and enclosed with return shipment. 
  • Any item returned to store without a Return Form will automatically be issued a store credit.
  • Once return items are received and verified to meet our return guidelines, a refund will be issued to the original credit card or form of payment used to purchase the item.

    email pistolsnvixens@gmail.com for questions